District Police Departments
Unlocking an electronic identity card
If your electronic identity card has become locked, you can personally visit a police service point and request that a PUK code be sent to the address provided by you. You will be asked to prove your identity. Once you have received the code, you can follow the instructions issued by the Population Register Centre to unlock your identity card from any computer with an Internet connection.
For more information on unlocking an electronic identity card, visit:
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